Social usability

The degree to which a technology supports positive social interactions and self-presentation for its users, particularly in contexts where technology use is visible to others. Social usability goes beyond functional task completion to consider whether using a product causes embarrassment, draws unwanted attention, or creates social barriers. For people with disabilities, social usability is critical because assistive technologies are often used in public settings where their visibility can affect social dynamics, identity, and inclusion — a technically functional device that stigmatizes its user may be abandoned despite working correctly.