Sighted Assistance

Sighted assistance refers to services that connect blind or low-vision individuals with sighted people who can provide visual information on demand, typically through a live video call from a smartphone or smart glasses. Services like Be My Eyes (volunteer-based) and Aira (professional agents) allow users to get help with tasks such as reading labels, navigating unfamiliar environments, matching clothing, or identifying objects. While these services fill critical gaps in daily living, they depend on human availability and raise privacy concerns, making them a complement to—rather than replacement for—AI-based assistive technologies.