Computer Self-Efficacy

A person's belief in their own ability to successfully perform tasks using a computer. Computer Self-Efficacy (CSE) is a strong predictor of technology adoption and is inversely correlated with Computer Anxiety — people with low CSE are more likely to experience anxiety, avoid computers, and perform poorly on computer-based tasks. CSE is influenced by prior experience, training, and the usability of the systems encountered. In accessibility contexts, CSE is particularly relevant for older adults and people new to technology, as low self-efficacy creates a psychological barrier that compounds any usability or accessibility issues in the interface. Improving CSE through supportive design, clear feedback, and progressive disclosure can help reduce technology avoidance.