Accessibility Maturity

A framework for assessing how well an organization has integrated accessibility into its culture, processes, and products, typically measured across dimensions such as leadership commitment, policy, training, procurement, design and development practices, testing, and user engagement. Rather than treating accessibility as a binary compliance outcome, maturity models recognize that organizations progress through stages — from ad hoc or reactive approaches to systematic, embedded, and continuously improving accessibility practices. Process standards like BS 8878 and reporting requirements like those in the CVAA support accessibility maturity by encouraging documentation of decisions, progress, and ongoing improvement.