Investigating Older Adults' Adoption and Usage of Online Conferencing Tools During COVID-19
Hirak Ray, Ravi Kuber, Adam J. Aviv · 2022 · Proceedings of the 19th International Web for All Conference (W4A)
This qualitative study examines how 25 older adults (aged 60-89) in the United States adapted to online conferencing tools during the COVID-19 pandemic, with a particular focus on usability challenges, privacy and security concerns, and the trade-offs made between the two. The…
older adults · aging · technology adoption · privacy · usability