Information Wayfinding of Screen Reader Users: Five Personas to Expand Conceptualizations of User Experiences
J. Bern Jordan, Victoria Van Hyning, Mason A. Jones, Rachael Bradley Montgomery, Elizabeth Bottner, Evan Tansil · 2024 · ASSETS '24: Proceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility
This paper presents five user personas representing the diverse range of screen reader experiences, developed from observations across several studies with blind screen reader users. The authors challenge the common assumption in research and development that screen reader users…
screen readers · blind users · personas · user experience · information wayfinding