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• An Analysis of Age, Technology Usage, and Cognitive Characteristics Within Information Retrieval Tasks

  Michael Crabb, Vicki L. Hanson · 2016 · ACM Transactions on Accessible Computing (TACCESS)

  This paper challenges the common practice of using chronological age as the primary metric for distinguishing user performance in HCI studies, arguing that Internet confidence and cognitive factors — particularly perceptual speed — are far better predictors of browsing…

  aging · cognitive accessibility · web search · information retrieval · fluid intelligence

• A Pool of Representative Users for Accessibility Research: Seeing through the Eyes of the Users

  Marianne Dee, Vicki L. Hanson · 2016 · ACM Transactions on Accessible Computing (TACCESS)

  This paper documents the establishment, management, and lessons learned from the SiDE (Social Inclusion through the Digital Economy) User Pool, a large participant pool of over 800 older adults created at the University of Dundee to support accessibility and digital inclusion…

  research methods · participant recruitment · older adults · user pool · accessibility research

• Teach or Design? How Older Adults' Use of Ticket Vending Machines Could Be More Effective

  Michael Sengpiel · 2016 · ACM Transactions on Accessible Computing

  This study addresses the "teach or design" debate in accessible technology by comparing two interventions to improve older adults' use of ticket vending machines (TVMs). The research recruited 62 older adults (mean age 68) and 62 younger adults (mean age 25) to test three…

  older adults · public access systems · universal usability · computer literacy · kiosk design

• Exploring Traditional Phones as an E-Mail Interface for Older Adults

  Robin N. Brewer, Raymundo Cornejo Garcia, Tedra Schwaba, Darren Gergle, Anne Marie Piper · 2016 · ACM SIGACCESS Conference on Computers and Accessibility (ASSETS)

  This paper presents V-Mail, a voice-based email system that enables older adults to send and receive email using traditional landline telephones. The research addresses a critical digital divide: 41% of adults over 65 do not use the internet, and many acquire late-life…

  older adults · voice interfaces · digital divide · email accessibility · IVR

4 results.