Reviews

Search results

• Co-designing MESA-Bot: Enhancing Accessibility, Privacy, Security, and Trust in a Mental Health Chatbot for Older Adults

  Aishwarya Umeshkumar Surani, Sanchari Das · 2026 · Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems (CHI '26)

  Surani and Das address the gap between accessibility design and privacy-and-security engineering in mental health chatbots for older adults, a population nearly a billion strong worldwide for whom cost, stigma, wait times, and digital-literacy barriers limit access to…

  older adults · mental health · chatbot · co-design · privacy

• How Multimodal Large Language Models Support Access to Visual Information: A Diary Study With Blind and Low Vision People

  Ricardo E. Gonzalez Penuela, Crescentia Jung, Sharon Lin, Ruiying Hu, Shiri Azenkot · 2026 · Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems (CHI '26)

  This CHI 2026 paper reports a two-week diary study with 20 Blind and Low Vision (BLV) participants (ages 19–75, 11 female/9 male, 13 blind/7 low vision) investigating how multimodal large language models (MLLMs) support real-world access to visual information. The authors built…

  AI · accessibility · multimodal large language models · MLLM · visual question answering

• "I Don't Trust it, but I Use it": Navigating Trust, Privacy, and Identity in Disabled People's Use of Generative AI

  Jazette Johnson, Aaleyah Lewis, Jennifer Mankoff, Olivia Banner · 2026 · Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems (CHI '26)

  This CHI 2026 paper reports a qualitative focus-group study of how disabled people navigate generative AI (GenAI) tools in everyday life, with particular attention to how trust, privacy, and intersecting identities (race, gender, language, sexuality, disability) shape their use.…

  generative AI · accessibility · trust · mistrust · privacy

• Investigating the Role of Agentic AI in Facilitating Travel Planning for People with Low Vision

  Ranran Ding, Maryam Bandukda · 2026 · Extended Abstracts of the 2026 CHI Conference on Human Factors in Computing Systems (CHI EA ’26)

  This CHI 2026 Extended Abstract examines a stage of accessible travel that most assistive-technology research has overlooked: the pre-trip planning work people with low vision (PLV) do before ever leaving the house. The authors argue that most existing tools — navigation apps,…

  low vision · wayfinding · agentic AI · large language models · conversational agents

4 results.