Human Diversity and the Choice of Interface: A Design Challenge
Starr Roxanne Hiltz, Murray Turoff · 1981 · Proceedings of the Joint Conference on Easier and More Productive Use of Computer Systems (CHI '81), Part II: Human Interface and the User Interface
Hiltz and Turoff report findings from a multi-year National Science Foundation-funded field trial of the Electronic Information Exchange System (EIES), a pioneering computer-mediated communication platform built at the New Jersey Institute of Technology that by 1981 had hosted…
user interface · computer-mediated communication · adaptive interface · personalization · novice vs expert