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Glossary

Terms used in accessibility research and practice. Each entry has a definition, common aliases, and category tags.

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WYSIWYG(also: What You See Is What You Get)
An acronym for "What You See Is What You Get," describing a user interface paradigm where content displayed on screen during editing closely resembles the final output (such as a printed document). While WYSIWYG editors are standard in word processing, they can present…
Walk-up-and-use System(also: Walk-up-and-use Design, Zero Training Interface)
A design paradigm for public access systems where any user should be able to successfully complete tasks without prior training, instruction, or experience with the specific system. Walk-up-and-use systems must accommodate users with diverse abilities, technology experience, and…
White Glove Service
A hospitality concept denoting personalized, detail-oriented service characterized by five qualities: anticipatory assistance (acting before being asked), discretion and privacy, attention to detail, personalization, and seamless problem resolution. In accessibility and…

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