Glossary

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C2C Marketplace(also: Customer-to-Customer Marketplace, Peer-to-Peer Marketplace)

An online platform where individual consumers list goods or services for sale to other individual consumers, rather than selling through a business intermediary. Examples include eBay, Etsy, Mercari, Facebook Marketplace, Vinted, Depop, Gumtree, and Craigslist. C2C marketplaces…

Code Literacy(also: Coding Literacy, Programming Literacy)

The ability to read, write, and understand computer code, increasingly recognized as a fundamental skill for education and employment in the digital economy. In accessibility contexts, code literacy education faces significant barriers for people who are blind or have low vision…

Computer Anxiety(also: Technophobia, Computer Phobia, Technology Anxiety)

Negative emotions and cognition processes — including fear, intimidation, apprehension, and hostility — evoked during actual or imagined interaction with computer-based technology. Computer Anxiety is a significant accessibility barrier particularly prevalent among older adults…

Computer Self-Efficacy(also: CSE, Technology Self-Efficacy)

A person's belief in their own ability to successfully perform tasks using a computer. Computer Self-Efficacy (CSE) is a strong predictor of technology adoption and is inversely correlated with Computer Anxiety — people with low CSE are more likely to experience anxiety, avoid…

Crowd Work(also: Crowdwork, Microtask Work, Gig Work)

A form of employment in which tasks are distributed to a large pool of online workers through digital platforms, typically broken into small, discrete units that can be completed independently and remotely. In the accessibility context, crowd work platforms present both…

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