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• Ability Heuristics for Conducting Accessibility Inspections

  Claire L. Mitchell, Junhan Kong, Jesse J. Martinez, Shaun K. Kane, Amy J. Ko, Alexis Hiniker, Jacob O. Wobbrock · 2026 · Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems (CHI '26)

  Mitchell and colleagues develop and evaluate a set of nine 'ability heuristics' intended to let designers and developers — not just accessibility specialists — inspect interactive technology for accessibility problems. The authors argue that existing approaches have significant…

  heuristic evaluation · ability-based design · accessibility inspection · accessibility evaluation · design methods

• Design for Social Accessibility Method Cards: Engaging Users and Reflecting on Social Scenarios for Accessible Design

  Kristen Shinohara, Cynthia L. Bennett, Wanda Pratt, Jacob O. Wobbrock · 2020 · ACM Transactions on Accessible Computing (TACCESS)

  This paper introduces Design for Social Accessibility (DSA) method cards, a practical tool that helps designers incorporate social dimensions of accessibility into their work. The authors argue that most accessibility guidelines focus on functional access — ensuring technology…

  social accessibility · design methods · method cards · participatory design · deaf and hard of hearing

• How Designing for People With and Without Disabilities Shapes Student Design Thinking

  Kristen Shinohara, Cynthia L. Bennett, Jacob O. Wobbrock · 2016 · ASSETS '16: Proceedings of the 18th International ACM SIGACCESS Conference on Computers and Accessibility

  This study investigates how requiring student designers to create technologies for both disabled and non-disabled users influences their understanding of accessibility and design thinking. Unlike typical disability-specific design approaches that produce technologies usable only…

  accessibility education · design thinking · inclusive design · user-centered design · ableism

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