Implementing an Accessible Conversational User Interface: Applying Feedback from University Students and Disability Support Advisors
Francisco Iniesto, Tim Coughlan, Kate Lister · 2021 · Proceedings of the 18th International Web for All Conference (W4A)
This paper presents results from a beta trial of the ADMINS (Assistants for the Disclosure and Management of Information about Needs and Support) virtual assistant, developed at The Open University (UK) to help students disclose disabilities and receive guidance about available…
conversational user interfaces · disability disclosure · higher education · participatory design · chatbots