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• Computer Anxiety and Interaction: A Systematic Review

  Thiago Donizetti dos Santos, Vagner Figueredo de Santana · 2018 · Proceedings of the 15th International Web for All Conference (W4A 2018)

  This paper presents a systematic review of 111 papers on Computer Anxiety (CA) in the context of Human-Computer Interaction, synthesising research spanning 1986-2017 across four databases (Springer, ACM, IEEExplore, PubMed). Computer Anxiety is defined as negative emotions and…

  computer anxiety · older adults · aging · digital inclusion · self-efficacy

• Help Kiosk: An Augmented Display System to Assist Older Adults to Learn How to Use Smart Phones

  Zachary Wilson, Helen Yin, Sayan Sarcar, Rock Leung, Joanna McGrenere · 2018 · Proceedings of the 20th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS '18)

  This demonstration paper presents Help Kiosk (HK), a system that uses a large 19-inch touchscreen display to temporarily augment a smartphone's small screen during learning episodes for older adults. The system addresses two converging trends: rapidly growing populations of…

  aging · mobile accessibility · digital literacy · learning · older adults

• Volunteer-Based Online Studies With Older Adults and People with Disabilities

  Qisheng Li, Krzysztof Z. Gajos, Katharina Reinecke · 2018 · Proceedings of the 20th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS '18)

  This paper validates volunteer-based online experiments as a methodology for conducting large-scale accessibility research with people with disabilities and older adults — populations that are notoriously difficult to recruit for laboratory studies. The researchers replicated…

  research methodology · online experimentation · accessibility research · aging · participant recruitment

• Why Is Gesture Typing Promising for Older Adults? Comparing Gesture and Tap Typing Behavior of Older with Young Adults

  Yu-Hao Lin, Suwen Zhu, Yu-Jung Ko, Wenzhe Cui, Xiaojun Bi · 2018 · Proceedings of the 20th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS 2018)

  This study from Stony Brook University investigates whether gesture typing (gliding a finger continuously across keys to spell words) is a viable alternative to traditional tap typing for older adults on smartphones. Text entry is one of the most significant barriers older…

  older adults · text entry · gesture typing · touchscreen accessibility · mobile accessibility

• "I knew that, I was just testing you": Understanding Older Adults' Impression Management Tactics During Usability Studies

  Rachel L. Franz, Ron Baecker, Khai N. Truong · 2018 · ACM Transactions on Accessible Computing

  This paper investigates how older adults (65+) engage in impression management (IM) during usability studies—conscious or unconscious behaviors to present themselves favorably to researchers. While IM is known to affect research validity, its specific manifestations in…

  older adults · aging · usability testing · research methodology · user research

• Narratives of Older Adults with Mild Cognitive Impairment and Their Caregivers

  Galina Madjaroff, Helena Mentis · 2017 · Proceedings of the 19th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS '17)

  This paper examines how the narratives — the stories people tell about their lives and experiences — of older adults with mild cognitive impairment (MCI) and their spousal caregivers shape and are shaped by technology in the home. MCI is defined as a noticeable decrement in…

  cognitive impairment · dementia · caregiving · aging · home-based technology

• AMI: An Adaptable Music Interface to Support the Varying Needs of People with Dementia

  P. Frazer Seymour, Justin Matejka, Geoff Foulds, Ihor Petelycky, Fraser Anderson · 2017 · Proceedings of the 19th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS '17)

  This paper presents AMI (Adaptable Music Interface), a tangible, modular music player designed to be reconfigured by caregivers to match the changing needs and preferences of individuals with dementia. Over 46 million people worldwide live with dementia, a progressive syndrome…

  dementia · tangible interaction · music accessibility · personalization · aging

• An Analysis of Age, Technology Usage, and Cognitive Characteristics Within Information Retrieval Tasks

  Michael Crabb, Vicki L. Hanson · 2016 · ACM Transactions on Accessible Computing (TACCESS)

  This paper challenges the common practice of using chronological age as the primary metric for distinguishing user performance in HCI studies, arguing that Internet confidence and cognitive factors — particularly perceptual speed — are far better predictors of browsing…

  aging · cognitive accessibility · web search · information retrieval · fluid intelligence

• Widening access to online health education for lung cancer: a feasibility study

  Julia Mueller, Alan Davies, Simon Harper, Caroline Jay, Chris Todd · 2016 · Proceedings of the 13th International Web for All Conference (W4A)

  This paper presents a feasibility study of "When2Go," a web-based lung cancer symptom appraisal tool designed to reach populations typically excluded from online health information: older adults with low education levels, low health literacy, and psychological barriers such as…

  health literacy · healthcare accessibility · plain language · personalization · aging

• Breaking Barriers to Digital Literacy: An Intergenerational Social-Cognitive Approach

  Keith Atkinson, Jaclyn Barnes, Judith Albee, Peter Anttila, Judith Haataja, Kanak Nanavati, Kelly Steelman, Charles Wallace · 2016 · Proceedings of the 18th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS '16)

  This experience report presents narratives from learners and student tutors participating in the BASIC (Building Adult Skills in Computing) program at Michigan Technological University, which has paired university students with older community members (mostly 60+) for one-on-one…

  aging · digital literacy · digital divide · education · collaborative learning

• A Tool for Capturing Essential Preferences

  Dana Ayotte, Michelle Brennan, Nancy Frishberg, Cynthia Jimes, Lisa Petrides, Whitney Quesenbery, Madeleine Rothberg, Rich Schwerdtfeger, Jim Tobias, Jutta Treviranus, Shari Trewin, Gregg C. Vanderheiden · 2016 · Proceedings of the 18th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS '16)

  This demonstration paper presents the First Discovery Tool, a multimodal web-based application designed to help people discover and set essential accessibility preferences — such as large fonts, high contrast, speech output, or one-handed keyboard use — to address major…

  personalization · accessibility tools · aging · education · inclusive design

• Understanding Design Considerations for Adaptive User Interfaces for Accessible Pointing with Older and Younger Adults

  Aqueasha Martin-Hammond, Abdullah Ali, Catherine Hornback, Amy K. Hurst · 2015 · Proceedings of the 12th International Web for All Conference (W4A)

  This paper explores user preferences for adaptive user interfaces (AUIs) that detect and accommodate pointing difficulties when using a mouse, touchpad, or touchscreen to interact with the web. The researchers conducted participatory design sessions with 38 participants — 8…

  adaptive user interfaces · pointing performance · motor accessibility · older adults · aging

• Balance Assessment in Fall-Prevention Exergames

  Carlos Miguel Dias de Brito, João Tiago Pinheiro Neto Jacob, Rui Nóbrega, António Manuel Nogueira Santos · 2015 · ASSETS '15: Proceedings of the 17th International ACM SIGACCESS Conference on Computers & Accessibility

  This paper presents two exergames designed to motivate elderly adults to perform fall-prevention exercises while simultaneously collecting balance assessment data using the Nintendo Wii Balance Board (WBB). Falls are a major health concern for older adults, and while exercise is…

  exergames · fall prevention · older adults · balance assessment · Wii Balance Board

• Accessible Mobile Biometrics for Elderly

  Ramon Blanco-Gonzalo, Raul Sanchez-Reillo, Loïc Martínez-Normand, Belen Fernandez-Saavedra, Judith Liu-Jimenez · 2015 · ASSETS '15: Proceedings of the 17th International ACM SIGACCESS Conference on Computers & Accessibility

  This paper presents one of the first accessibility evaluations of mobile biometric authentication, focusing on elderly users making Point of Sale payments via smartphone. The researchers developed an Android app using NFC communication and two biometric modalities—fingerprint…

  biometrics · elderly · mobile accessibility · authentication · fingerprint

• A Unifying Notification System To Scale Up Assistive Services

  Charles Consel, Lucile Dupuy, Hélène Sauzéon · 2015 · ASSETS '15: Proceedings of the 17th International ACM SIGACCESS Conference on Computers & Accessibility

  This paper addresses a fundamental scalability problem in assistive technology for older adults: the "silo-based" approach where each assistive service (pill reminders, door monitors, activity trackers) implements its own notification system. When older adults need multiple…

  aging · assisted living · notification systems · cognitive accessibility · smart home

• Remote IT Education for Senior Citizens

  Hironobu Takagi, Akihiro Kosugi, Tatsuya Ishihara, Kentarou Fukuda · 2014 · Proceedings of the 11th Web for All Conference (W4A)

  This paper addresses the challenge of teaching IT skills to senior citizens in Japan, where the elderly population ratio has reached 25% nationally and up to 40% in some regions. The authors identified that peer teaching — skilled seniors teaching unskilled seniors — is the most…

  aging · digital literacy · digital divide · education · remote learning

• Friendsourcing the Unmet Needs of People with Dementia

  João Martins, José Carilho, Oliver Schnell, Carlos Duarte, Francisco M. Couto, Luís Carriço, Tiago Guerreiro · 2014 · Proceedings of the 11th Web for All Conference (W4A)

  This paper presents a system that combines automatic smartphone-based lifelogging with friendsourcing — a form of crowdsourcing limited to a trusted social network — to create a cognitive prosthesis for people with dementia (PwD). With an estimated 35 million people affected…

  dementia · cognitive prosthesis · friendsourcing · crowdsourcing · reminiscence therapy

• Age, Technology Usage, and Cognitive Characteristics in Relation to Perceived Disorientation and Reported Website Ease of Use

  Michael Crabb, Vicki L. Hanson · 2014 · ASSETS '14: Proceedings of the 16th International ACM SIGACCESS Conference on Computers & Accessibility

  This paper challenges the common practice in HCI research of using chronological age as the primary metric for understanding differences in web browsing experience between older and younger adults. Twenty participants (12 older adults aged 63-90, M=73.66; and 8 younger adults…

  older adults · aging · cognitive accessibility · web accessibility · fluid intelligence

• Verification of Daily Activities of Older Adults: A Simple, Non-Intrusive, Low-Cost Approach

  Loïc Caroux, Charles Consel, Lucile Dupuy, Hélène Sauzéon · 2014 · Proceedings of the 16th International ACM SIGACCESS Conference on Computers & Accessibility (ASSETS)

  This paper presents a sensor-based approach to verifying whether older adults perform their daily activities at home, with the goal of supporting aging in place and informing caregiver decisions. The key conceptual distinction is between activity verification and activity…

  aging · activities of daily living · activity recognition · smart home · sensors

• Technology to Reduce Social Isolation and Loneliness

  Ron Baecker, Kate Sellen, Sarah Crosskey, Veronique Boscart, Barbara Barbosa Neves · 2014 · Proceedings of the 16th International ACM SIGACCESS Conference on Computers & Accessibility (ASSETS)

  This paper reports on a multi-year iterative research programme (from 2009 onward) investigating how technology can reduce social isolation and loneliness among older adults in various settings. The researchers from the University of Toronto, OCAD University, and Conestoga…

  aging · social isolation · loneliness · communication technology · long-term care

• A Large User Pool for Accessibility Research with Representative Users

  Marianne Dee, Vicki L. Hanson · 2014 · Proceedings of the 16th International ACM SIGACCESS Conference on Computers & Accessibility (ASSETS)

  This paper reports on the creation and management of the SiDE (Social Inclusion in the Digital Economy) User Pool at the University of Dundee, Scotland — a pool of over 800 older adults and people with disabilities established between 2009 and 2014 to provide accessibility…

  research methodology · user research · participant recruitment · aging · accessibility research

• Mosaic: Collaborative Ways for Older Adults to Use Their Expertise through Information Technologies

  Atsushi Hiyama, Masatomo Kobayashi, Hironobu Takagi, Michitaka Hirose · 2014 · ACM SIGACCESS Accessibility and Computing, Issue 110

  This SIGACCESS Newsletter article from IBM Research Tokyo and the University of Tokyo argues that accessibility research for older adults has focused too narrowly on healthcare and assistive tools that compensate for declining abilities, and proposes a complementary research…

  aging · older adults · hyper-aged society · senior cloud · crowdsourcing

• Visual Complexity, Player Experience, Performance and Physical Exertion in Motion-Based Games for Older Adults

  Jan Smeddinck, Kathrin M. Gerling, Saranat Tiemkeo · 2013 · Proceedings of the 15th International ACM SIGACCESS Conference on Computers and Accessibility (Assets '13)

  This paper investigates how visual complexity (graphical fidelity) affects player experience, in-game performance, and physical exertion in motion-based games designed for older adults. The study is motivated by the growing use of kinesiatric serious games (KSGs) in physical…

  game accessibility · older adults · aging · visual complexity · serious games

• What Health Topics Older Adults Want to Track: A Participatory Design Study

  Jennifer L. Davidson, Carlos Jensen · 2013 · Proceedings of the 15th International ACM SIGACCESS Conference on Computers and Accessibility (Assets '13)

  This paper presents a participatory design study investigating what health topics older adults (aged 65+) want to track using mobile health (mHealth) applications. The authors argue that most mHealth app developers fail to conduct needs assessments with older adult end users,…

  older adults · aging · participatory design · mHealth · mobile accessibility

• Safe Walking Technology for People with Dementia: What Do They Want?

  Kristine Holbø, Silje Bøthun, Yngve Dahl · 2013 · Proceedings of the 15th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS)

  This paper investigates how safe walking technology can be designed to meet the actual needs and preferences of people with dementia, rather than imposing surveillance-based solutions on them. The researchers worked with three people with early-stage dementia and their family…

  dementia · participatory design · assistive technology · GPS tracking · safe walking